vpvip Terms &
Conditions

1.1 Creating an Account

To become a member of vpvip, you must complete registration with accurate and complete information. The name, mobile number, and other identifying details provided at registration must be truthful. Opening an account with false information is a direct violation of these Terms.

1.2 One Account Policy

Each individual may hold only one account. If a single person is found to have multiple accounts, vpvip reserves the right to suspend or close all of them, and any balance may be forfeited.

1.3 Account Security

It is your responsibility to keep your login credentials (username and password) completely confidential. Allowing any third party to use your account is prohibited. If you suspect unauthorized access to your account, notify our support team immediately.

1.4 Identity Verification (KYC)

vpvip may initiate a Know Your Customer verification process at any time. This process may require a national identity card or other documents. Withdrawals may be placed on hold until verification is complete.

The following conditions must be met to use vpvip:

• You must be 21 (twenty-one) years of age or older.
• You are using this platform voluntarily and with your own funds.
• You are not accessing the platform from a region or jurisdiction where such activities are legally prohibited.
• You are not under investigation for financial fraud and there are no active legal restrictions against you.

3.1 Deposit Methods & Limits

vpvip currently accepts deposits through the following mobile financial services: bKash, Nagad, Rocket, and Upay. The minimum deposit amount across all methods is ৳100. We do not accept deposits via bank transfer.

Rocket is the mobile wallet service of Dutch-Bangla Bank. All other payment methods operate as independent mobile financial services.

3.2 Withdrawal Methods & Limits

Withdrawal requests are processed only through the same method used for the original deposit. The minimum withdrawal amount is ৳800. Withdrawals are generally processed within 30 minutes to 3 hours.

3.3 Withdrawal Verification

Account verification may be mandatory for large withdrawals or unusual activity. We reserve the right to hold withdrawals from bonus winnings if wagering requirements have not been met.

3.4 Transaction Responsibility

It is the user's responsibility to provide the correct account number and reference when making a deposit. vpvip is not liable for any financial loss resulting from incorrect information.

4.1 Welcome Bonus

vpvip offers new members a 150% bonus on their first deposit, up to a maximum of ৳8,000. Example: deposit ৳1,000 and receive a ৳1,500 bonus, giving a total balance of ৳2,500. Or deposit ৳12,000 or more and receive the maximum ৳8,000 bonus, bringing the total balance to ৳20,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10 times the bonus amount. This requirement applies to the bonus only, not the deposit. Example: if you receive a ৳1,500 bonus, you must place a total of ৳15,000 in bets before the bonus can be withdrawn.

4.3 General Bonus Terms

• Each bonus offer may have a specific validity period, and if wagering is not completed within that period, the bonus will be cancelled.
• Bonus abuse or coordinating with other accounts to claim bonuses is prohibited.
• Multiple members sharing the same device, IP address, or household cannot claim the same bonus more than once.
• vpvip reserves the right to modify, suspend, or cancel any promotion at any time.

4.4 VIP Program

vpvip has three VIP tiers. The Bronze tier offers a weekly cashback of up to 0.5%, Silver up to 1.0%, and Gold up to 1.5%. Advancement to a higher tier depends on regular activity and the platform's discretion.

5.1 General Betting Policy

Before placing a bet, make sure you understand the rules of the relevant game or sports market. Once a bet is confirmed, it generally cannot be changed or cancelled.

5.2 Technical Issues

If a game session is interrupted due to loss of internet connection, server error, or any other technical issue, the outcome of the bet will be determined based on the data recorded in the system. vpvip is not responsible for issues with the user's own device.

5.3 Sports Betting

You may participate in betting markets for cricket, football, kabaddi, and other sports. Betting markets, odds, and features may change at any time. If a match is cancelled, the related bet will be voided and the stake will be returned.

5.4 Game Results

All game outcomes are determined by a certified Random Number Generator (RNG). The individual rules of game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, JILI, and others) also apply.

5.5 Suspicious Activity

If any user attempts to exploit system vulnerabilities for unfair advantage, their account will be closed immediately and any associated winnings may be voided.

vpvip believes that gaming should be an enjoyable activity. We encourage our users to play responsibly.

6.1 Self-Exclusion & Setting Limits

If you feel that gaming is getting out of your control, please contact our support team. vpvip offers deposit limit setting, cooling-off periods, and self-exclusion options.

6.2 Our Commitment

• We strictly prevent minors from gaming.
• We encourage users to seek expert advice if they need help.
• We may restrict an account if signs of gaming addiction appear.

For more information, visit our Responsible Gaming page.

vpvip uses SSL encryption and advanced security measures to ensure the privacy of your personal information.

7.1 Data Collection

During registration and transactions, we collect information such as your name, mobile number, payment details, and usage patterns. This information is used to provide services, ensure security, and meet legal obligations.

7.2 Sharing Data with Third Parties

We do not sell your information to any third party. However, limited information may be shared for payment processing, cybersecurity, or legal requirements.

For more details, visit our Privacy Policy page.

The following activities are strictly prohibited on the vpvip platform:

• Using the platform to facilitate illegal or criminal activities.
• Making deposits and withdrawals for the purpose of money laundering or other financial crimes.
• Using automated software, bots, or hacking tools to gain an unfair advantage.
• Intentionally exploiting system or game vulnerabilities.
• Attempting unauthorized access to another user's account.
• Creating multiple accounts using false identities.
• Abusive or threatening behavior toward platform staff.

Any of the above violations will result in immediate account closure, and relevant authorities will be notified if necessary.

9.1 Closure by User

You may request to close your account at any time. If there are no active bonuses at the time of the request and all wagering requirements have been met, the remaining balance will be returned via the designated payment method.

9.2 Closure by vpvip

vpvip may temporarily or permanently close any account in the event of a Terms violation or if deemed necessary at our discretion. Bonus balances in accounts closed due to Terms violations may be forfeited.

9.3 Inactive Accounts

For accounts that have been inactive for an extended period, we may proceed to close the account after notifying the user by email in advance.

vpvip is committed to operating a safe and reliable platform. However, our liability is limited in the following cases:

• Losses caused by internet service disruption or failure of third-party technology.
• Losses resulting from issues with the user's own device or network.
• Inconsistencies in game results due to unintentional system errors (in such cases, a decision will be made in accordance with our fair play policy).
• Losses resulting from a user sharing their login credentials with a third party.

11.1 Submitting a Complaint

If you have a problem or dispute, please contact our support team directly first. Complaints can be submitted via live chat or email. Our team provides support 24/7 in both Bengali and English.

11.2 Dispute Resolution Process

After receiving a complaint, we will review the relevant transaction and game records and get in touch with you. For complex disputes, it may take some time to reach a decision.

11.3 Final Decision

On all complaint-related matters, the decision of vpvip's authority shall be considered final and binding, unless a different decision is reached through a valid legal process.

If you have any questions or feedback about these terms, please contact us:

For more information, please visit our FAQ, Privacy Policy, and Responsible Gaming pages.